(What might prevent the solution from being a success?)

What, if any, barriers they anticipate as it relates the adoption and implementation of a solution.

what they should be doing after a solution is put in place.

Who the problem impacts the most and what these folks are doing now vs.

Why it’s important for the business to solve the problem, and what are the risks of doing nothing.

What the underlying problem is that needs to be solved, and how it surfaced.

They should also be fully prepared to explain:

That said, they should be interested in engaging in conversations to uncover what success looks like to them and what, specifically, the expected outcomes or results must look like. They’re not interested in the ins and outs of how we get there they just want us to deliver the results they’re looking for. Think about it for a moment stakeholders are interested in one thing only: results. I would even go as far as to say that we need to remove the words ‘needs analysis’ from our vocabulary entirely when speaking with stakeholders.

The short answer is that we need to speak our stakeholders’ language. One in which we move away from the role of order-taker and toward that of a consultant. The long answer, as we reveal in our Needs Analysis Playbook: How to Make L&D a Trusted Partner in Your Organization, requires us to adopt a mindset shift.

Download the eBook How Do We Convince Stakeholders Of The Value Of Needs Analysis?

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